Refund policy

Because we sell custom-made products, our refund policy is as follows:

Returns & Refunds

• Refunds are accepted within 7 days of delivery

• Items must be unopened, unused, and in original condition

• Customers are responsible for return shipping costs

Custom & Personalized Items

• Custom or personalized items are non-refundable, unless they arrive defective or damaged.

Defective or Damaged Items

If your order arrives damaged or defective:

• Contact us within 7 days of delivery

• Provide clear photos of the issue

• We will offer a replacement or refund at our discretion

Non-Refundable Items

• Items damaged due to misuse or improper handling

• Orders with incorrect information provided by the customer